Stanford University Libraries

Database Producers and Vendors

Database vendors (Dialog, STN International, etc.) offer:

  • printed guides and workshops on how to search:
    • their system;
    • databases on their system.
  • small inexpensive versions of the databases useful for training purposes.
  • some vendors provide printed and computerized materials for instructors.
  • some vendors have booths at ACS and other conferences where staff answer questions.
  • staff a Help Desk, for phone call questions.

Major vendors used by academic communities are:

  • Dialog Information Service (Knight-Ridder Information, Inc)

    2440 El Camino Real
    Mountain View, CA 94040
    Customer Service Phone: 800/

  • STN International

    Chemical Abstracts Service
    2540 Olentangy River Road
    P.O. Box 3012
    Columbus, OH 43210-0012
    Customer Service Phone: 800/753-4227
    Help Desk Phone: 800/848-6533
    Internet: help@cas.org (for Help Desk Questions)

Database producers (Chemical Abstracts Service, Institute for Scientific Information, Chapman & Hall, Beilstein Institute, CRC, Biological Abstracts, etc.) offer:

  • printed guides and workshops on how to search their databases.
  • some organizations provide printed and computerized materials for instructors of computer searching.
  • some organizations have booths at ACS and other conferences where staff answer questions.
  • offer help either via a Help Desk for phone call questions, or via a Web Site.

Major database producers are:

  • Chemical Abstracts Service

    2540 Olentangy River Road
    P.O. Box 3012
    Columbus, OH 43210-0012
    Customer Service Phone: 800/753-4227

  • Institute of Scientific Information
  • Beilstein
  • Gmelin
  • Chapman & Hall
  • CRC
  • Derwent
  • IFI/Plenum