Awarded Stanford Graduate Fellowship 2014-2018
Jun 2013 - present
publication: We Are Dynamo: Navigating the Twin Perils of Stalling and Friction in Crowd Workers’ Collective Action, CHI'15
with Michael Bernstein, Lilly Irani, Ali Alkhatib, Eva Ogbe, Kristy Milland, ClickHappier
Dynamo is a platform to support the Mechanical Turk community in forming publics around issues and then mobilizing. We are researching new approaches, systems, and labor mechanisms for collective action online.
"Despite their variety, Turkers have something in common—a lack of power. They operate in a realm largely untouched by legislation, unions, and guilds. As a result, the inexperienced can find themselves earning well below minimum wage, or abused by underhanded employers. But a project out of Stanford University [and UC San Diego] is hoping to grant Turkers agency—and might begin to revolutionize the industry. Dynamo is a platform that gives Turkers a collective voice and, consequently, the chance to drive change." -The Daily Beast
Treat your workers with respect and dignity. Workers are not numbers and statistics. Workers are not lab rats. Workers are people and should be treated with respect. - turker 'T', a Turkopticon moderator
Plenty of academic research passes through AMT or is about Turkers, but ethics boards (IRBs) who review and approve research protocols often don't know how workers want to be treated. Turkers have collectively authored these guidelines to help educate researchers and let Turkers hold them accountable to a higher standard.
Email us at firstname.lastname@example.org to add your support.
All around the world, people are writing letters about themselves to a distant, all-powerful figure who can make their dreams come true. But this year, many of those letters will be addressed to Amazon boss Jeff Bezos rather than Father Christmas. - The GuardianThe goals of this campaign are to publicly state that:
Intellectual Piecework, The Chronicle, 2/16/2015
Amazon's Mechanical Turk workers protest: 'I am a human being, not an algorithm', The Guardian, 12/3/2014
Amazon’s Turkers Kick Off the First Crowdsourced Labor Guild, The Daily Beast, 12/3/2014
Amazon's Mechanical Turk workers want to be treated like humans, Engadget, 12/3/2014
Workers of Amazon services published open letters to Bezos saying "We are not an algorithm", Gigazine, 12/4/2014 ( Japanese)
Amazon Mechanical Turk workers begin letter-writing campaign, Crowdsourcing.org, 12/5/2014
Amazon Mechanical Turk: Artificial Artificial Intelligence, Rhizome Today, 12/5/2014
The proletariat web accesses the class consciousness and launches its first collective action to improve working conditions, Slate, 12/4/2014 (French)
Mechanical Turk workers protest, Xakep, 12/8/2014 (Russian)
The proletariat web accesses the class consciousness, Internet ACTU, 12/8/2014 (French)
Jun 2012 - Sep 2012
publication: The Many Faces of Facebook: Experiencing Social Media as Performance, Exhibition, and Personal Archive, CHI'13, Best Paper Award
How does the relationship between users and their personal collection of social media data shift over time as this “digital trace” is formed? We explored these relationships, tensions, and management strategies involved. User culture of social networks has long been considered as “right here, right now”; However, we believe Facebook Timeline -explicitly supporting access to past data- has created a unique opportunity to rethink the nature of social media, the information it affords, and the user culture around it. We conducted a user study and discussed models and design ideas to address what we found.
Our study shows that people experience the Facebook platform as consisting of three different functional regions: a performance region for managing recent data and impression management, an exhibition region for longer term presentation of self-image, and a personal region for archiving meaningful facets of life. Further, users' need for presenting and archiving data in these three regions is mediated by temporality. These findings trigger a discussion of how to design social media that support these dynamic and sometimes conflicting needs.