How To: Request Stop Payment

Who does this?  Stanford Employees

When?  An employee paycheck has been lost.

How?  By submitting a request to Payroll

 

 

Request Stop Payment (4 steps)

step 1

Launch the HelpSU web site:

  1. Click http://remedy-prod.stanford.edu/cgi-bin/helpsu2?pcat=Payroll.
step 2

Enter information about yourself:

  1. Click auto-fill via Web-AUTH to auto-fill your personal information.
  2. Enter your SUNet ID and password as prompted.

  3. ~ OR ~
  4. Complete the required information fields.
step 3

Enter information about your request in the Request Description field:

  1. Type or copy and paste the following text:
  2. Request a stop payment order on my paycheck and issue a replacement check to me after the appropriate waiting period. If the original check arrives after I submit this request, I agree to return the original check to Stanford Payroll. I will repay Stanford University if the original check clears the bank as a result of action on my part.
  3. Include your name, your employee id number, and the approximate date the check was issued to you.
Note:  Replacement checks are held at the University Cashier's Office for pickup. If you would like the check to be mailed to you, indicate so on the HelpSU ticket.
step 4

Click Submit Help Request.

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What Happens Next?

  • You will receive an automatic email confirmation of your request.
  • Payroll will request the stop payment and contact you when the replacement check is ready for pickup. This process generally takes 2 business days.
  • The University Cashier's Office is located at 459 Lagunita Drive, Tresidder Memorial Union Suite 7, Stanford, CA 94305. Hours are 9 AM – 5 PM, Monday-Friday. Photo ID is required when picking up paychecks.

Questions?

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