Professional Effectiveness

These courses help Stanford staff work more effectively in a range of skill areas. Enrollment (and Drop) instructions, the No Show Policy, and instructions to the Training Locations are below the course listings.

New this Winter!

• Using Efficient Organizational Tools (TOD-4202) is a new workshop to help you determine which organizational tools could be the most useful to your workplace interactions and effectiveness.

Administrative Associates Development Certificate Program (AADCP)

TOD-PROG-5010

See the program description on the Administrative Professionals page for information on future offering of this program. Targeted for spring, 2010.

Communicating Clearly with Writing (2 part course) - February 10 and 17

TOD-3555

Communicating the meaning of written communication, such as emails, letters, reports, or documentation, is an important factor in its effectiveness. Whether your written communication is to disseminate information, make a request, document a procedure, or to present an executive summary, your goal should be a communication that is easily understood. This two-part course helps you get the results you intend by correctly structuring written communication, utilize simple formatting techniques to easily get across the purpose and key information associated with the communication, and get the communication's purpose quickly across to the reader.

This workshop will help you to plan, structure, and understand how to format written communication and is not based on the use of any particular software.

Course Requirement: Participants must complete an assignment between sessions, and will get individual coaching at the second session.

No course fee.

Instructor: Pat Haddock

Effective Communication to Build Work Relationships - February 4, March 16

TOD-3600

During and after organizational change, effective work relationships are increasingly needed to facilitate work processes, manage deadlines, and achieve workplace goals. This interactive session focuses on how to build effective work relationships in the workplace through the use of communication skills and strategies that lead to success. You will identify your own communication strengths and weaknesses, and practice the use of specific tools to use in everyday workplace conversations, negotiations, and situations where your ability to remain objective is critical. Learning outcomes are:

• Clarify your communication strengths and weaknesses, and gain understanding of how those approaches facilitate or hinder workplace relationships

• Learn the typical approaches and communication preferences of people who have a communication style different than your own

• Practice communication tools and strategies that will help you handle difficult conversations, give and receive constructive feedback, and negotiate with a win-win attitude

No course fee.

Instructor: Kenda Swartz

NEW! Using Efficient Organizational Tools - February 24

TOD-4202

The use of organizational tools in the workplace helps you stay focused, on track, and create or maintain an efficient work environment where consistency, open communication, and effective interactions with others are cultivated. Tools could range from status reports to paper systems to a tickler file or an electronic tool, such as Outlook. In this workshop, you will:

• Review simple tools that support effective collaboration and communication about deadlines, projects, or everyday work (including the ways that you keep yourself on track and others focused and clear about work processes or project deliverables, how you follow through on requests, and how you summarize both accomplishments and issues).

• Practice using 1-3 tools using case studies in small groups.

• Strategize what tools you currently use that could be used more efficiently or effectively, or what tools you could begin using.

No course fee.

Instructor: Pat Haddock

Owning Your Career at Stanford NEW! (offered by the Office of Staff Employment)

OSE-1140

Do you want to be the driver of your career at Stanford? Whether you are interested in enriching your current position or planning your next career move, this comprehensive Career Management Program offered by the Office of Staff Employment is for you. 

Enrollment in this program includes:

• Two and one-half hour interactive group session exploring your career development and answers to the following questions:

• What energizes me and how can I best use my skills and talents?

• How do I develop my personal career roadmap at Stanford?

• What tips/techniques are a must for resumes and interviewing?

• What are the latest technologies for networking?

• Bi-Monthly Brown Bags with hot career topics

• Two Individual coaching sessions with an OSE Staffing Consultant

Date/Time: Check STARS for available dates, times

Location: Check STARS

Instructors: Office of Staff Employment staff

Fee: $245 (STAP approved)

Enrollment and Drop Instructions, No Show Policy, Training Locations

Enrollment Instructions

• Login to Axess: https://axess.stanford.edu.
• Click the STARS (Training) tab.
• In the Search field, enter the course code; e.g., TOD-5200.
• Click Continue next to the course title.
• Click Enroll next to the session of your choice. You will receive a confirmation email.

Please click "Classroom Locations" in the left menu to get detailed directions and a map to our training locations.

To Drop from STARS:

Login to Axess: https://axess.stanford.edu.

On the STARS (Training) tab, click My Learning from the left menu.

Click the Drop button to the right of the workshop title to cancel your enrollment. You will receive a confirmation email.

"No Show" Policy: If you register for a workshop or webinar and cannot attend, please cancel a minimum of two business days prior to the course by Dropping the course in STARS or contacting the L&D Training Coordinator, Keith Chrestman at kchrestman@stanford.edu or 723-4635. If you are a "No Show," you will be charged a $75 No Show fee (STAP funds will be charged; if not available, departmental funds will be charged). We want you in class, and so do your colleagues, so please Drop your enrollment if you find you cannot attend. Thank you!

Training Locations

To view directions to our training locations, click "Classroom Locations (pdf)" in the left menu. A printable map with directions will display.