Skillset

Stanford Staff have always expressed the interest and willingness to develop professionally! In support of your efforts to develop yourself, or your staff member, we offer a suggested readings and websites list organized by skill set such as communication skills, organization skills and time management to name a few.

Career Development

There are so many excellent books on career development, here’s just a few focusing on self assessment to get you started.

Books:

Tieger and Barron; Do What You Are: Discover the Perfect Career for You Through the Secrets of Personality Type; Little, Brown and Company
Buckingham, M.; Go Put Your Strengths to Work: 6 Powerful Steps to Achieve Outstanding Performance; Free Press
Sher, B.; I Could Do Anything If I Only Knew What It Was: How to Discover What You Really Want and How to Get It; Dell
Hudson and McLean; Life Launch: A Passionate Guide to the Rest of Your Life; Hudson Press
Kaye and Jordan-Evans; Love It, Don’t Leave It; Berrett-Koehler Publishers
Block, D.; SoulWork: Finding the Work You Love, Loving the Work You Have; Davies-Black Publishing

Web site:

Compass1.stanford.edu

Change Management

The following resources are books, professional associations, websites, articles, etc., to increase your knowledge in a particular area.

Books:

Scott and Jaffe; Managing Personal Change (Crisp Fifty-Minute Series); Crisp Publications
Scott, Jaffe, and Crisp; Managing Change at Work: Leading People Through Organizational Transitions (A Fifty-Minute Series Book); Crisp Publications
Barger and Kirby; The Challenge of Change in Organizations: Helping Employees Thrive in the New Frontier; Davies-Black Publishing
Bridges, William; Managing Transitions: Making the Most of Change; Perseus Books Group
Bridges, William; Transitions: Making Sense of Life's Changes; Perseus Books Group
Kotter, John; Our Iceberg Is Melting: Changing and Succeeding Under Any Conditions; St. Martin's Press
Kotter, John; Leading Change; Harvard Business School Press
Johnson and Blanchard; Who Moved My Cheese? An Amazing Way to Deal with Change in Your Work and in Your Life; G. P. Putnam's Sons

Communication Skills

The following resources are books, professional associations, websites, articles, etc., to increase your knowledge in a particular area.

Books:

Goleman, Daniel; Emotional Intelligence; Bantam
Goleman, Daniel; Working with Emotional Intelligence; Bantam
Tannen, Deborah; That’s Not What I Meant!; Ballantine
Adler, Ron; Looking Out Looking In; Wadsworth
Bower and Bower; Asserting Yourself: A Practical Guide for Positive Change; Addison-Wesley
Tannen, Deborah; Talking From 9 to 5: How Women’s and Men’s Conversational Styles Affect Who Gets Heard, Who Gets Credit, and What Get’s Done at Work; William Morrow and Company
Ury, Fisher, and Patton; Getting To Yes - Negotiating An Agreement Without Giving In; Century

Web site:

Deborah Tannen’s website

Customer Service

The following resources are books, professional associations, websites, articles, etc., to increase your knowledge in a particular area.

Books:

Performance Research Associates; Delivering Knock Your Socks Off Service (Knock Your Socks Off Series); AMACOM
Blacharski, Dan; Superior Customer Service: How to Keep Customers Racing Back to Your Business--Time Tested Examples from Leading Companies; Atlantic Publishing Company

Video:

FISH! Catch the Energy. Release the Potential; ChartHouse Learning.

Organizational Skills

The following resources are books, professional associations, websites, articles, etc., to increase your knowledge in a particular area.

Books:

Eisenberg and Kelly; Organize Yourself; Wiley
Morgenstern, Julie; Organizing from the Inside Out, second edition : The Foolproof System For Organizing Your Home, Your Office and Your Life; Henry Holt and Company, LLC

Web sites:

Presentation Skills

The following resources are books, professional associations, websites, articles, etc., to increase your knowledge in a particular area.

PDF Articles:

Priority Setting

The following resources are books, professional associations, websites, articles, etc., to increase your knowledge in a particular area.

Books:

Covey, Stephen; 7 Habits of Highly Effective People; Free Press
Hoover, John; Best Practices: Time Management: Set Priorities to Get the Right Things Done (Best Practices); Collins
Nickerson, Pat; Managing Multiple Bosses: How to Juggle Priorities, Personalities & Projects -- and Make It Look Easy; AMACOM
Loehr and Schwartz; The Power of Full Engagement: Managing Energy, Not Time, is the Key to High Performance and Personal Renewal; Free Press

Web sites:

Problem Solving/Critical Thinking

The following resources are books, professional associations, websites, articles, etc., to increase your knowledge in a particular area.

Books:

Chang and Kelly; Step-By-Step Problem Solving: A Practical Guide to Ensure Problems Get (And Stay) Solved (And Stay Solved); Practical Learning Press

Web sites:

Project Management

The following resources are books, professional associations, websites, articles, etc., to increase your knowledge in a particular area.

Books:

Campbell, Clark; The One-Page Project Manager: Communicate and Manage Any Project With a Single Sheet of Paper; Wiley
Verzuh, Eric; The Fast Forward MBA in Project Management (Portable Mba Series); Wiley
Martin and Tate; The Project Management Memory Jogger: A Pocket Guide for Project Teams (Growth Opportunity Alliance of Lawrence); Goal/QPC

Web site:

Basecamp

Team Building

The following resources are books, professional associations, websites, articles, etc., to increase your knowledge in a particular area.

Books:

Harvey, Thomas R.; Building Teams, Building People; ScarecrowEducation
Hunter, Bailey, and Taylor; Zen of Groups: A Handbook for People Meeting With a Purpose; Fisher Books
Miller, Brian C.; Quick Team-Building Activities for Busy Managers: 50 Exercises That Get Results in Just 15 Minutes; AMACOM
Katzenbach and Smith; The Wisdom of Teams : Creating the High-Performance Organization; Collins
Katzenbach and Smith; The Discipline of Teams: A Mindbook-Workbook for Delivering Small Group Performance; Wiley

Training
The following resources are books, professional associations, websites, articles, etc., to increase your knowledge in a particular area.

Books:

King, King, and Rothwell; The Complete Guide to Training Delivery: A Competency-Based Approach; AMACOM
ASTD’s InfoLines on a variety of training topics
Silberman and Auerbach; Active Training: A Handbook of Techniques, Designs, Case Examples, and Tips; Pfeiffer
Phillips and Stone; How to Measure Training Results : A Practical Guide to Tracking the Six Key Indicators; McGraw-Hill
HRDQ – Training Resources for Your Organizational Learning Needs

Web sites:
Associations:

Training Classes for Trainers:

University of California, Berkeley Extension or Santa Cruz Extension

Time Management

The following resources are books, professional associations, websites, articles, etc., to increase your knowledge in a particular area.

Books:

Allen, David; Getting Things Done: The Art of Stress-Free Productivity; Penguin
Mackenzie, Alec; The Time Trap: The Classic Book on Time Management; MJF Books
Morgenstern, Julie; Time Management From The Inside Out :The Foolproof System for Taking Control of Your Schedule and Your Life; Owl Books

Web site:

Writing

The following resources are books, professional associations, websites, articles, etc., to increase your knowledge in a particular area.

Books:

Strunk, William; The Elements of Style, Fourth Edition; Longman
Sabin, William; The Gregg Reference Manual; Career Education
Goldstein, Norm; The Associated Press Stylebook and Briefing on Media Law; Perseus Books Group
Grossman, John; The Chicago Manual of Style: The Essential guide for Writers, Editors, and Publishers (14th Edition); University Of Chicago Press

Web sites: