Managerial Effectiveness

These seminars are intended to support the development of the key competencies and components critical to success for those who manage and lead people at Stanford. Enrollment (and Drop) instructions, the No Show Policy, and information about training locations are listed below the course listings.

New This Winter!

• Managing People @ Stanford: Your First Six Months is a new three-part program series for those new to a manager (or supervisor) role at Stanford.
  • Part I: Role, Responsibilities and Relationships
  • Part II: Human Resource Practices
  • Part III: Effective Team Dynamics

  Develop your own set of managerial "tools" that will help you be effective managing people!

• Constructive Performance Feedback Conversations will bolster your skills in planning and carrying out constructive performance feedback conversations that build openness and mutual respect, promote problem solving and learning, and strive to strengthen performance outcomes.

• Manager's Guide to Onboarding is your online resource for information, guidance, and tools to successfully support new employee orientation processes. Part of the Stanford New Hire website: http://newhire.stanford.edu.

Announcement

The Managing People @ Stanford program series is designed for those new to supervising or managing. Workshops for those who have been in a supervisory or managerial position for one year or longer will be scheduled in spring quarter, 2010.

If you're new to managing at Stanford, complete the Training Needs Assessment to identify required training. Instructions are on the New Employee Effectiveness page.

Managing People @ Stanford: Your First Six Months, Parts I, II, and III

NEW! Managing People @ Stanford

Part I: Role, Responsibilities, and Relationships

March 9 and 10

TOD-7800

Congratulations, you are now responsible for managing people at Stanford! You might be wondering what this role entails, how it might be different from managing at other places, and how you can equip yourself to do the best job for your employees and for the university. This introduction to managing people at Stanford includes a mix of experiences that blend capability development, learning about Stanford, and engagement with real-work scenarios, case studies and on-line activities.

In this two-day session, you will:

• Expand your understanding of this critically important role

• Learn about and apply Stanford’s human resources philosophy to managing others

• Gain information, tools and guidance on what you need to know and do to successfully manage people including:

• Setting goals

• Managing performance

• Handling performance challenges

NOTE: This course is designed specifically for people who formally manage other staff (conduct and sign performance reviews).

There will be a one hour lunch break. We hope you’ll arrange to enjoy it with colleagues in the session.

No program fee for supervisors and managers.

Program Coordinator: Allison Hecimovich, Learning & Development

NEW! Managing People @ Stanford

Part II: Human Resource Practices (Pilot)

April 7

TOD-7810

This is the second part in the program series of Managing People at Stanford: Your First Six Months. As a manager, you have the responsibility to ensure that each person in your group is engaged and committed to performance excellence at Stanford. This begins with interviewing, selection and hiring practices and continues through to the rewards and recognition you give. In this course you will learn more about Stanford's human resource practices. Through small group discussions and activities, including a university-based case study, you will have the opportunity to learn about and apply models and tools for a variety of practices that impact your day-to-day management of people. Participants will:

• Learn appropriate and effective interviewing and selection techniques using a variety of tools
• Create employee on-boarding, training and development plan
• Discuss strategies for managing marginal performance
• Apply compensation practices for classification, hiring and annual performance recognition
• Foster a sense of community by strengthening relationships across units

NOTE: This course is designed specifically for people who formally manage other staff. This is the second part of a three-part program series; it is highly recommended you attend Role, Responsibilities, and Relationships (Part I) prior to attending Human Resource Practices (Part II).

There will be a one-hour lunch break. You are encouraged to make arrangements to dine at nearby eateries with others attending the course.

No program fee for supervisors and managers.

Program Coordinator: Allison Hecimovich, Learning & Development

NEW! Managing People at Stanford

Part III: Effective Team Dynamics (Pilot)

April 27

TOD-7820

This is the 3rd in the program series of Managing People at Stanford: Your First Six Months. You have either just joined Stanford or you have recently been promoted to a new team leadership role (supervisor/manager/director). Just by moving into your new role as manager of a new group of employee’s, your team’s dynamics are changing, and this requires you to focus your attention to activities that will support “getting things done” and “building strong relationships” across the team. 

This one day workshop offers you knowledge, skills and tools to support you in reconfirming your team’s direction (purpose and goals), structure (roles) and organization (responsibilities and standards) ensuring that your group is effective at getting things done. In addition to move your staff from a group to a team, you will need to attend to effective communications that actively engage team members.

Note: This course is designed specifically for people who formally manage other staff. This is the third part of a three-part program series; it is highly recommended you attend Role, Responsibilities, and Relationships(Part I) and Human Resource Practices (Part II) prior to attending Effective Team Dynamics (Part III).

There will be a one-hour lunch break. You are encouraged to make arrangements to dine at nearby eateries with others attending the course.

No program fee for supervisors and managers.

Program Coordinator: Allison Hecimovich, Learning & Development

Managerial Effectiveness Courses

Communicating Effectively for Managers - February 11, March 3

TOD-7020

Whether it's your first day or your tenth anniversary managing people, communicating effectively with team members, your boss, and key constituents is important. The challenge is that each person has a unique way of expressing him or herself and preferring to receive information.  In this workshop, managers/supervisors will have the opportunity to assess and learn about your preferred style and also to gain an appreciation that the differences of other people who have a range of styles bring to the conversation.

Instructor: Kathy Geller, Ph.D., Director of Organization Effectiveness

NOTE: Each participant will be asked to complete the "Platinum Rule" survey, which includes a self-evaluation and assessment by observers.

No course fee.

Instructor: Kathy Geller, Ph.D., Learning & Development

NEW! Constructive Performance Feedback Conversations - March 24

TOD-6110

Performance communication that recognizes an individual's value and inspires motivation is important in the current organizaitonal climate. In this dynamic and engaging session, you will review the elements of total performance communication and how mid-year feedback fits in it. You will add to your skills in planning and carrying out constructive performance feedback conversations that build openness and mutual respect, promote problem solving and learning, and strive to strengthen performance outcomes. Participants will:

• Review elements of total performance communications
• Define the differences between a "skill" and a "behavior," and how communication may differ
• Evaluate your feedback environment and look for ways to improve
• Learn a model for structuring constructive performance feedback conversations
• Conduct constructive feedback conversations that result in action toward improved performance

NOTE: This course is designed specifically for people who formally manage other staff

No course fee.

Instructor: Allison Hecimovich, Learning & Development

Redesigning Core Work Processes - February 25

TOD-7015

Core work processes that function smoothly are critically important during and after organizational change and can help build and maintain organizational efficiency. This workshop provides practical tools and techniques to prioritize and evaluate your core work processes. The methodology you will learn is an introduction to more complex process redesign projects.

After pre-work to identify one process you manage that you will work on during the workshop, the session will assist you in reviewing the methodology to use if you determine process work needs to be done, as well as the identification of ‘quick wins’ that can be implemented in a short time period. Participants will:

• Learn the elements of process methodology to map processes, evaluate, redesign, and implement a changed process

• Identify ‘quick win’ solutions for processes that will immediately benefit your group

• Practice diagnosis techniques that could be used  with employees to identify bottlenecks

• Through partner and group discussions, learn approaches and strategies suggested by colleagues

NOTE: This course is designed specifically for people who formally manage other staff

No course fee.

Instructors: Shelley Sweet, I4 Process

Rethinking Organization Effectiveness - Feb 9 **CANCELLED**

TOD-7002

Perhaps you’re noticing that employees are having difficulty meeting deadlines and are coming to you more often for help and information.  You may have fewer staff available to get the same amount of work done or perhaps have lost key expertise due to your recent restructuring.

In this workshop we introduce a model of organizational design which will help you to:

• Assess your workgroup’s current state of fitness and identify leverage points for improving effectiveness.

• Recognize and understand the known and hidden effects of restructuring decisions.

• Involve and engage employees in identifying and addressing new ideas and challenges.

• Assure that people and their skills are being utilized effectively in the current environment.

• Redefine expectations and relationships.

• Collaborate with others to share limited resources.

You will have the opportunity to gather useful data about your work group prior to the workshop and to learn from your own “case” in consultation with the facilitators and your colleagues.

NOTE: This course is designed specifically for people who formally manage other staff

No course fee.

Instructors: Kathy Geller, Ph.D., Learning & Development; Tracy Gibbons, Ph.D.

Additional Training for Managers

Compensation Training for Supervisors and Managers (offered by the Compensation Office)

Workshops to learn more about Stanford's classification and pay system are offered for those who supervise or manage others. Courses include:

• Compensation Fundamentals for Managers: CMP-101
• Developing Effective Position Summaries: CMP-150
• Rewarding and Recognizing High Level Performance: CMP-200

See specific dates, times, and locations by reviewing the Compensation Courses for Managers flyer (opens as a pdf).

Harassment Prevention Training for Supervisors and Faculty (offered by the Sexual Harassment Policy Office)

The Sexual Harassment Policy Office offers this Faculty Supervisor Harassment Prevention Training, mandated by California Law AB1825. The course is required for faculty/supervisors who direct or evaluate the work of a minimum of one or more employees or student employees, TAs, and/or RAs. Supervisors learn how to recognize and prevent harassment and discrimination, handle complaints and how to avoid retaliation in workplace situations. In addition, they learn to understand Stanford's sexual harassment prevention policy, the University resources, and legal requirements. This course must be taken within six months of employment. All supervisors must repeat the training every two years, as required by law. For further information on training, contact the Sexual Harassment Office at http://SHPO-Training.stanford.edu or 725-0646. No "No Show" fee, but please cancel your enrollment if you cannot attend.

University Employees and School of Medicine Faculty and Clinic Educators: Please contact your Human Resources Manager to register.

School of Medicine Staff Supervisors: Please contact the Human Resources Group at dstasi@stanford.edu or 725-8007.

SLAC Employees: Please contact the SLAC Training Office at ccarlson@SLAC.stanford.edu or (650) 926-2265.

NOTE: This course is not in STARS and is not intended for non-supervisors.

Health and Safety Training (offered by Environmental Health & Safety; check STARS for dates, times, and locations)

Specific health and safety training is required for any employee managing other employees. Use the Training Needs Assessment tool on the STARS tab in the Axess portal to easily identify required training for your role. See the Environmental Health & Safety training page for more details.

Hiring Officer Training - Compliance: Entering Disposition Data into Candidate Records in the Trovix Recruitment Manager System - December 16 (offered by the Office of Staff Employment)

OSE-0002

Are you aware of the new mandatory process that requires hiring managers and/or human resources associates to enter disposition data into applicant records for staff positions? This hands-on training shows those accountable for applicant record keeping how to enter and update disposition data. This computer course provides information that is critically important to ensuring that your process is compliant with Federal and State regulations.

Prerequisite: Online Tutorial: How to Enter Disposition Data into Applicant Records in Trovix

Instructor: Ingrid Hartmann, Office of Staff Employment

The Office of Staff Employment (OSE) provides a variety of services that support the recruitment and selection of individuals for staff positions. OSE can help you develop and implement a recruitment strategy, provide candidate screening and interviewing, or provide expert advice related to most employment and compliance matters. Call (650) 723-1888 for information.

If you're looking for a well qualified temp to fill an assignment of any duration, or a "temp-to-hire" position, call StanfordTemps at (650) 497-TEMP (8537). OSE webiste: https://ose.stanford.edu.

Managerial Breakfast Briefings (offered by the Graduate School of Business)

Briefings on various topics related to managing are presented regularly by the Graduate School of Business. Briefings are held at the Faculty Club and are simultaneously webcast. Fee discounted for staff; use STAP to cover the fee. See the Breakfast Briefings home page for details and online registration.

Enrollment and Drop Instructions, No Show Policy, Training Locations

Enrollment Instructions for STARS (Stanford Training and Registration System)

• Login to Axess: https://axess.stanford.edu.
• Click the STARS (Training) tab.
• In the Search field, enter the course code; e.g., TOD-6800.
• Click Continue next to the course name.
• Click Enroll next to the session of your choice. You will receive a confirmation email.

To Drop from STARS:

• Login to Axess: https://axess.stanford.edu.
• Click My Learning from the left menu.
• Click the Drop button to the right of the workshop title to cancel your enrollment. You will receive a confirmation email.

"No Show" Policy: If you register for a workshop and cannot attend, please cancel your enrollment. DROP the course in STARS, or contact the L&D Training Coordinator, Keith Chrestman at kchrestman@stanford.edu or 723-4635 a minimum of two business days prior to the course. If you are a "No Show," you'll incur a $75 No Show fee (STAP funds will be charged; if not available, departmental funds will be charged). We want you in class, and so do your colleagues, so please Drop your enrollment if you find you cannot attend. Thank you!

To view directions to our training locations, click "Classroom Locations (pdf)" in the left menu. A printable map and directions to the training locations will display.