Managerial Effectiveness

These seminars are intended to support the development of the key competencies and components critical to success for those who manage and lead people at Stanford.

NOTE: If you are new to the managerial role, please complete the Training Needs Assessment to identify required training. Instructions are on the New Employee Effectiveness page.

"No Show" Policy: If you register for a workshop or webinar and cannot attend, please cancel your enrollment. DROP the course in STARS, or contact the L&D Training Coordinator, Keith Chrestman at kchrestman@stanford.edu or 723-4635 a minimum of two business days prior to the course. If you are a "No Show," you will be charged a $75 No Show fee (STAP funds will be charged; if not available, departmental funds will be charged). We want you in class, and so do your colleagues, so please Drop your enrollment if you find you cannot attend. Thank you!

Enrollment Instructions

• Login to Axess: https://axess.stanford.edu.
• Click the STARS (Training) tab.
• In the Search field, enter the course code; e.g., TOD-6800.
• Click Continue next to the course name.
• Click Enroll next to the session of your choice. You will receive a confirmation email.

To view directions to our training locations, click "Classroom Locations" in the left menu.

Instructions to Drop a course:

• Login to Axess: https://axess.stanford.edu.
• Click My Learning from the left menu.
• Click the Drop button to the right of the workshop title to cancel your enrollment. You will receive a confirmation email.

New This Fall!

• Managing People @ Stanford: Navigating the First Six Months is a new program for those new to a manager role at Stanford. Develop your own set of managerial "tools" that will help you be effective managing people!

• Communciation Styles: Managerial Effectiveness is a new workshop on identifying and capitalizing on communication strengths and diversity.

• The "Manager's Guide to Onboarding" will be part of the Stanford New Hire site set to launch in early November provides information, guidance, and tools to successfully support the new employee orientation processes from prior to arrival through the first year of employment. Bookmark: http://newhire.stanford.edu.

NEW! Communication Styles: Managerial Effectiveness - Nov. 17

TOD-7020

Whether it's your first day or your tenth anniversary managing people, communicating effectively with team members, your boss, and key constituents is important. The challenge is that each person has a unique way of expressing him or herself and preferring to receive information.  In this workshop, managers/supervisors will have the opportunity to assess and learn about your preferred style and also to gain an appreciation that the differences of other people who have a range of styles bring to the conversation.

Instructor: Kathy Geller, Ph.D., Director of Organization Effectiveness

Note: Each participant will be asked to complete the "Platinum Rule" survey, which includes a self-evaluation and assessment by observers.

No course fee.

Instructor: Kathy Geller, Ph.D., Learning & Development

Hiring Officer Training - Compliance: Entering Disposition Data into Candidate Records in the Trovix Recruitment Manager System - November 18, December 16 (offered by the Office of Staff Employment)

OSE-0002

Are you aware of the new mandatory process that requires hiring managers to enter disposition data into applicant records for staff positions? This hands-on training shows hiring managers (and others accountable for applicant record keeping) how to enter and update disposition data. This computer course provides information that is critically important to ensuring that your process is compliant with Federal and State regulations.

About OSE Services
The Office of Staff Employment (OSE) is an affordable option to costly external recruiting agencies and search firms; you can customize your candidate pool development and do the screening or have OSE coordinate your entire search. Contact us at (650) 712-1888 or visit http://ose.stanford.edu/regular.html.

OSE also has a temp pool and can find staff for short or long-term, or temp-to-hire positions. Call us at (650) 497-TEMP (8537) or visit https://ose.stanford.edu/order.html

NEW! Managing People @ Stanford: Navigating the First Six Months - November 3 & 4

TOD-PROG-7800

Congratulations, you are now responsible for managing people at Stanford!  You might be wondering what this role entails, how it might be different from managing at other places, and how you can equip yourself to do the best job for your employees and for the university. This introduction to managing people at Stanford includes a mix of experiences that blend capability development, learning about Stanford, and engagement with real-work scenarios, case studies and on-line activities.

In this two-day session, you will:

• Expand your understanding of this critically important role

• Learn about and apply Stanford’s human resources philosophy to your work

• Gain information, tools and guidance on what you need to know and do to successfully manage people including:

• Setting goals

• Managing performance

• Handling performance challenges

NOTE: There will be a one hour lunch break. We hope you’ll arrange to enjoy it with colleagues in the session.

No program fee.

Program Coordinator: Allison Hecimovich, Learning & Development

Will be held twice in winter quarter, 2010

Redesigning Core Work Processes - November 12

TOD-7015

Core work processes that function smoothly are critically important during and after organizational change and can help build and maintain organizational efficiency. This workshop provides practical tools and techniques to prioritize and evaluate your core work processes. The methodology you will learn is an introduction to more complex process redesign projects.

After pre-work to identify one process you manage that you will work on during the workshop, the session will assist you in reviewing the methodology to use if you determine process work needs to be done, as well as the identification of ‘quick wins’ that can be implemented in a short time period. Participants will:

• Learn the elements of process methodology to map processes, evaluate, redesign, and implement a changed process

• Identify ‘quick win’ solutions for processes that will immediately benefit your group

• Practice diagnosis techniques that could be used  with employees to identify bottlenecks

• Through partner and group discussions, learn approaches and strategies suggested by colleagues

No course fee.

Instructors: Valerie Beeman, Learning & Development; Shelley Sweet, I4 Process

Rethinking Organization Effectiveness - November 11

TOD-7002

Perhaps you’re noticing that employees are having difficulty meeting deadlines and are coming to you more often for help and information.  You may have fewer staff available to get the same amount of work done or perhaps have lost key expertise due to your recent restructuring.

In this workshop we introduce a model of organizational design which will help you to:

• Assess your workgroup’s current state of fitness and identify leverage points for improving effectiveness.

• Recognize and understand the known and hidden effects of restructuring decisions.

• Involve and engage employees in identifying and addressing new ideas and challenges.

• Assure that people and their skills are being utilized effectively in the current environment.

• Redefine expectations and relationships.

• Collaborate with others to share limited resources.

You will have the opportunity to gather useful data about your work group prior to the workshop and to learn from your own “case” in consultation with the facilitators and your colleagues.

No course fee.

Instructors: Kathy Geller, Ph.D., Learning & Development; Tracy Gibbons, Ph.D.

Additional Training Presented by Other Campus Training Providers

Harassment Prevention Training for Supervisors and Faculty (offered by the Sexual Harassment Policy Office)

The Sexual Harassment Policy Office offers this Faculty Supervisor Harassment Prevention Training, mandated by California Law AB1825. The course is required for faculty/supervisors who direct or evaluate the work of a minimum of one or more employees or student employees, TAs, and/or RAs. Supervisors learn how to recognize and prevent harassment and discrimination, handle complaints and how to avoid retaliation in workplace situations. In addition, they learn to understand Stanford's sexual harassment prevention policy, the University resources, and legal requirements. This course must be taken within six months of employment. All supervisors must repeat the training every two years, as required by law. For further information on training, contact the Sexual Harassment Office at http://SHPO-Training.stanford.edu or 725-0646. No "No Show" fee, but please cancel your enrollment if you cannot attend.

University Employees and School of Medicine Faculty and Clinic Educators: Please contact your Human Resources Manager to register.

School of Medicine Staff Supervisors: Please contact the Human Resources Group at dstasi@stanford.edu or 725-8007.

SLAC Employees: Please contact the SLAC Training Office at ccarlson@SLAC.stanford.edu or (650) 926-2265.

NOTE: This course is not in STARS and is not intended for non-supervisors.

Health and Safety Training (offered by Environmental Health & Safety; check STARS for dates, times, and locations)

Specific health and safety training is required for any employee managing other employees. Use the Training Needs Assessment tool on the STARS tab in the Axess portal to easily identify required training for your role. See the Environmental Health & Safety training page for more details.

Managerial Breakfast Briefings (offered by the Graduate School of Business)

Briefings on various topics related to managing are presented regularly by the Graduate School of Business. Briefings are held at the Faculty Club and are simultaneously webcast. Fee discounted for staff; use STAP to cover the fee. See the Breakfast Briefings home page for details and online registration.